How long to implement emr
Reinforce training as applicable. Ensure that help desk, support personnel, and other aids function properly. Ensure that EHR works with all forms of human-computer interface devices and modalities being used e.
Attempt to break the system by testing mission critical and high risk functions, such as situations requiring exception logic e. Simulate an extremely high volume of activity on the system such as would exceed anticipated peak loads of system usage. Measure the time it takes to generate reports and data dumps, and the impact on system performance. Open in a separate window. Table 2 The advantages and challenges of each electronic health record EHR implementation approach: immediate and incremental.
Table 3 Strategies for immediate and incremental electronic health record EHR implementation. This allows all users to access implementation resources and enables all users to gain proficiency in the EHR at the same time Train physicians and staff with the basic EHR functions and focus on optimization after the launch is complete.
Start with enthusiastic and prepared physicians and staff using the EHR the first week and gradually increase the number of physicians and staff using the system Use the EHR for all patients in the facility.
This approach can minimize variation of protocols used for different patients and appoint types Use the EHR according to visit type, e. Use the EHR according to number of patients visits per day per census. Table 4 Processes to consider in backing up electronic health record EHR systems. Process Step Purpose Test System Back-up and Recovery processes Periodically Ensures documented instructions are accessible and easily understood Secure System effectively Secure System effectively Ensures that computer system and data are secure by securing equipment in a secure room or iCloud with the appropriate air conditioning, fire protection, unlimited power supply, surge protection and other equipment and controls.
Maintain integrity of the records Develop interim Clinical and operations processes Using manual methods to support patient care and practice operations should be implemented in case the EHR system is not available Periodically Test Test periodically for staff to understand what needs to be done and to check the maintenance of the integrity of records Periodically Update Interim Clinical and Operations Processes Test periodically for staff to be prepared to perform their tasks using manual forms and processes and updating them as needed or required.
Conclusions EHRs not only provide a means of organizational efficiency but provide a safer way to care for patients and the required means to meet regulatory standards. Footnotes The authors have declared that no competing interests exist. References 1. Medicare eligible hospitals, critical access hospitals and dual-eligible hospitals promoting interoperability program stage 3 objectives and measures for Personal health records: evaluation of functionality and utility.
J Am Med Inform Assoc. API information for edition products. CEHRT disclosure information. Medhost: regulatory and compliance. Testing electronic health records in the "production" environment: an essential step in the journey to a safe and effective health care system. EHR implementation plan: your 8-step checklist.
Planning for data backup, recovery in health IT infrastructure. EHR implementation checklist. Using automated testing solutions during EHR implementation. Electronic health record EHR system testing plan. Electronic health record EHR implementation: easy transition from paper to electronic health records. Contingency planning for Electronic Health Record systems. Outlook Associates.
Security and privacy preserving approaches in the eHealth clouds with disaster recovery plan. Comput Biol Med. Do you have a backup plan for EHR failure? Tate A. Code of Federal Regulations. The role of cognitive and learning theories in supporting successful EHR system implementation training: a qualitative study. Med Care Res Rev. Articles from Cureus are provided here courtesy of Cureus Inc.
Support Center Support Center. External link. Please review our privacy policy. Ensure all system components that share data or depend on other components work together properly. Measure response times for key transactions or interactions with the system, and assure they are within acceptable limits, which may be defined in the contract.
Eliminates confusion among staff since all administrative and clinical tasks will be completed electronically. Issues are easier to resolve because they are isolated from other EHR modules or functions.
Allows staff to gradually learn and master the capabilities of the system. Requires to strictly follow a work plan to keep implementation phases on track. Requires close attention to hybrid processes because not all tasks are completed electronically.
Requires awareness of the different functions that are being launched on different dates. Mobilize all physicians and staff to use the EHR on the first day of launch. This allows all users to access implementation resources and enables all users to gain proficiency in the EHR at the same time.
Train physicians and staff with the basic EHR functions and focus on optimization after the launch is complete. Establish mentorship program that enables staff with similar roles to share their knowledge and experience with the system, rapidly increasing the level of EHR proficiency in the practice e. Start with enthusiastic and prepared physicians and staff using the EHR the first week and gradually increase the number of physicians and staff using the system.
Use the EHR for all patients in the facility. This approach can minimize variation of protocols used for different patients and appoint types. Use the EHR according to visit type, e. Ensures documented instructions are accessible and easily understood. Secure System effectively Secure System effectively. Ensures that computer system and data are secure by securing equipment in a secure room or iCloud with the appropriate air conditioning, fire protection, unlimited power supply, surge protection and other equipment and controls.
Your vendor will have recommendations for what works best for their system and how your agency should proceed. At Thornberry Ltd, we recommend a thoughtfully phased preparation and a combined roll-out approach: all departments and product lines go Live together, with each new admission or recert entered into the NDoc system exceptions to this approach are sometimes recommended in special or complex circumstances.
By the end of 60 days, every agency patient is on NDoc. In support of this combined approach, the Thornberry project manager oversees every phase of the implementation process, from pre-server installation through the first or second month-end closing.
Remember that the right hardware can save your agency time and money up front and down the road. The implementation schedule should address hardware and software installation, agency workflow analysis, launch strategy, system configuration, data migration, training and support, and more.
Your vendor should also offer a phased timeline and a multi-disciplinary detailed task list for all affected agency staff that clearly outline and define implementation roles and expectations. What may seem inefficient or even undoable at first may actually be the most efficient and effective implementation strategy for your agency. Your implementation plan, timeline, and task lists will be multi-faceted, interdepartmental, and carefully customized to your agency.
The implementation timelines run concurrently among agency staff and departments, with many tasks starting at the pre-implementation phase and continuing throughout the entire process. Following the timelines and task lists your vendor provides is critical to the success of your EMR implementation and roll-out. A strong, interdisciplinary agency Implementation Team is integral to the success of your EMR implementation.
All Implementation Team members should be enthusiastic about the new EMR system and supportive of the necessary procedural changes and adjustments it will require. Your first selection should be a project manager, who will oversee your implementation on the agency side, working closely with your vendor project manager to ensure a smooth transition to the new EMR.
Your project manager will need dedicated time to help oversee and manage your EMR implementation. In addition to the project manager, your Implementation Team should include an IT information technology leader and a representative from each of the main clinical departments in your agency: RN, PT, OT, etc. Thornberry Ltd recommends at least one mentor per every 10 staff members to be trained. All Team members will function as mentors and morale builders, mediators and messengers.
Team members will monitor and analyze system usage and agency workflow, and will help to mitigate and manage the impact of the new EMR—from implementation through the first months post-Live. One of the first tasks your Team should undertake is an honest assessment of agency workflows and procedures, and it should begin prior to kickoff.
Take an honest look at staff and system capabilities, keeping your defined goals and objectives in mind. Some things to consider as you assess each task or step:. Even the smoothest implementation can run into rough spots, so you should build troubleshooting time into your schedule and make it an ongoing priority. Identifying potential problem areas early can help to mitigate their effects and expedite their resolution.
Make sure your risk mitigation plans consider:. System Security : The security of patient records has been an ongoing concern in healthcare for a long time. While paper records presented their own privacy challenges, EMR systems raise issues of cybersecurity and system access. Security breaches can be harmful and expensive for both agencies and patients.
Stakeholders may voice concerns over the risk of data leakage because of a natural disaster or a cyberattack. HIPAA rules require protection of the confidentiality of personal health data.
Your EMR has the ability to control and limit access to data as required by law, but it is your agency that determines the access and authorization parameters within the system. No technology is without the occasional glitch. Whether due to a power outage or a system malfunction, a glitch in your EMR can mean delays in clinical charting and agency billing. So make sure you have the policies and procedures in place to deal with the worst of your what-ifs, and make sure you have sufficient backup systems and procedures in place before you go Live.
With your help, your vendor will identify necessary system interface and interoperability requirements. While your vendor works on the system-to-system interactions, you should be working on the system-to-user interactions.
System configuration refers to the customization of your EMR software system. The more flexible your new EMR is, the more it can be adapted to meet the unique needs of your agency. System tables define what you do and who you are as an agency; they set the parameters for how your new system will look and function. Thornberry starts working with agencies to define and build their NDoc tables starting in the third week of implementation.
Table building and customization continues for two to six weeks depending on agency size and will be completed prior to Training. Table customization will be ongoing after Live, based on feedback from agency users and the changing needs of your agency. A few members of the Implementation Team will be in charge of custom table set-up.
It is not just busy work. Team members will work on a multitude of prioritized clinical user selection tables, and on billing tables such as:.
In addition to table building, agencies need to decide what existing patient data, if any, should be transferred into the new EMR system. Data transfer—also known as data migration—can be a time-consuming and potentially costly process. Remember that the purpose is to have critical patient data accessible in your system, not to archive your paper charts. Consider and prioritize such patient data as:.
Whatever you decide, you should transfer the most recent data first, and work back from there. For field clinicians, it will be more important to know what happened with a patient last week than last month.
Training is one of the factors most crucial to the success of your new EMR. The better the training, the shorter the learning curve, which means users will be more comfortable with the new system more quickly. Conversely, insufficient or ineffective training can leave users uncomfortable and dissatisfied with the new system. The investment in the time and resources necessary for effective, comprehensive EMR training is an investment in your agency and in the sustainability of your new EMR.
Your vendor will most likely take a phased approach, from pre-Live remote training, to on-site training, through Live and beyond. Every training phase is critical and builds on the one before. The rationale: nurses learn best from nurses; office staff learn best from office staff; etc. While this approach can save money up front because the vendor only needs to train a handful of users , it can cost an agency in the long run—in efficiency, effectiveness, and satisfaction.
At Thornberry Ltd. No matter how thoroughly super users are trained, they are new users, and those who are still finding their way around the system are not the best people to be training others. We train ALL of your staff, not just a few key players, but your mentors will be the subject matter experts for your EMR and will be an immediate and ongoing resource for departmental colleagues.
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